Privacy Policy

Last updated: September 2025

1. Overview

IsThisLove.AI (“we”, “us”, “the App”) respects your privacy. This Policy explains what data we (and our service providers) process, why we process it, and how you can exercise your rights.

2. What We Do

The App provides AI-generated insights for entertainment and self-reflection. It is not a substitute for professional advice (medical, psychological, legal, financial). See our Terms & Conditions.

3. Data We Process

• Content you provide (survey answers, chat messages, optional notes). Stored locally on your device by default.
• AI processing data – your input may be sent securely to an AI service to generate responses. We do not use this data for other purposes.
• App metadata – device model, OS version, crash logs and basic diagnostics (if enabled) to improve stability.
• Support messages – if you email us, we will process your email and message to handle your request.

4. Why We Process Your Data (Legal Bases)

• Provide the service (contract/performance): generate AI responses based on your input.
• Improve safety and performance (legitimate interests): debugging, preventing abuse, ensuring availability.
• Compliance (legal obligation): responding to lawful requests where applicable.
• Consent (where required): optional analytics/diagnostics, marketing emails (none by default).

5. How AI Processing Works

Your input (e.g., survey results or chat prompts) may be transmitted to an AI service provider to generate responses. The data is used only to produce AI outputs for you. We (the App’s creators) do not store, sell, or use your input for any other purpose.

6. Storage & Retention

• On-device storage: survey results and chat history may be stored locally on your device until you delete the app or clear data.
• Server-side: we aim to minimize server-side storage. When used, we retain only what is necessary for delivery, security, or support, and delete within a reasonable timeframe.
• Support emails: retained as long as needed to handle your request and for compliance.

7. Sharing Your Data

We do not sell your personal data. We may share data with:

• AI service providers (to generate responses).
• Hosting/Infrastructure providers (to serve the website or backend endpoints).
• Analytics/Crash reporting (only if enabled; for stability and diagnostics).
• Authorities (only if legally required).

8. International Transfers

Service providers may process data in countries outside your own. Where required by law (e.g., GDPR), we rely on appropriate safeguards such as Standard Contractual Clauses.

9. Your Rights

Depending on your location (e.g., EU/EEA under GDPR), you may have the right to:

• Access and obtain a copy of your personal data.
• Correct inaccurate or incomplete data.
• Delete your data (right to erasure).
• Restrict or object to processing.
• Data portability (receive data in a machine-readable format).
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at szymon.appsoftware@gmail.com.

10. Security

We use reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure; risks remain inherent to online services.

11. Children

The App is intended for users aged 16+.

12. Third-Party Links

The App or website may contain links to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at this page and is effective upon posting.

14. Contact

Questions or requests? Email us at szymon.appsoftware@gmail.com.